Accor is taking its commitment to sustainability

· Since 1994, when Accor first established its Environment Department, the Group has adopted numerous solutions to contribute to the development of local communities,reduce water and energy consumption and limit the environmental footprint of its hotels. With PLANET 21, Accor is reinforcing its determination to put sustainable development at the heart of its activities: 21 commitments that involve customers, partners and employees in order to improve Accor's sustainability pethese reasons, the new PLANET 21 strategy includes a program to engage customers, inviting them to contribute to the hotels' actions and achievements. From making a reservation to staying and or dining in Accor hotels, customers will discover a rich and diverse array of messages that will encourage them to contribute actively to the hotel's actionsthrough a few simple gestures. The tone of the messages will be friendly and thoughtful, aimed at inspiring customers to participate.

· In addition, Accor will actively engage its hotel owners to bring more franchised and managed hotels into the PLANET 21 program – improving their sustainability performance and developing buildings that are constructed and operated in accordance with internationally recognised sustainability best practice. Accor will also share its commitments with suppliers, working with them to develop more sustainable products and services.